General Information about Voodoo Casino
Voodoo Casino is an online gaming platform that offers a wide selection of games from top-tier gaming providers. Operated by Dama N.V. under the laws of Curacao, the casino prioritizes the security of players’ personal and financial information by implementing SSL encryption methods.
In this comprehensive review, we’ve covered various aspects of Voodoo Casino, including its ownership, security measures, available platforms (web and mobile compatibility), and more. If you have additional questions or need further information, you can visit the forum or contact the casino’s customer support for assistance.
Payment Information and Options at Voodoo Casino
Voodoo Casino provides a variety of payment options to cater to the diverse needs of its players. Accepted methods include major credit and debit cards, popular e-wallets like Neteller and Skrill, and cryptocurrencies such as Litecoin, Dogecoin, and Bitcoin. The minimum deposit for crypto transactions varies depending on the chosen cryptocurrency, and additional details can be found on the payments page and in the cashier after registration.
For fiat options, the minimum deposit and withdrawal are set at €20, with the maximum amount subject to the limits of the chosen payment processor. If a requested withdrawal exceeds the limit of a specific payment system, the amount will be processed in instalments. Importantly, Voodoo Casino does not charge fees for deposits or withdrawals, providing players with flexibility in managing their funds.
Withdrawal limits are in place, with a maximum of €1,000 per day, €7,000 per week, and €20,000 per month, unless otherwise specified in the terms and conditions of a particular promotion. The casino may make exceptions for players with a higher VIP level at its discretion. In the event of winnings exceeding €20,000, the casino reserves the right to pay out the amount in monthly instalments of up to €20,000. Progressive jackpot wins are paid in full.
Players are required to complete the verification process by submitting necessary documents when requested. This helps expedite the withdrawal process. To upload the required documents, players can navigate to their personal profile and access the ‘Documents’ tab.
Voodoo Casino Support Review
Voodoo Casino offers multiple customer support options to assist players with their inquiries and provide assistance as needed:
- Live Chat: The live chat feature is available 24/7. Upon launching the live chat, players are greeted by a chatbot that can assist with various queries. Live chat support is provided in three languages: English, Polish, and German.
- Email Support: Players can contact the casino via email support, which operates 24/7. The casino’s support team regularly monitors the email inbox to ensure timely responses to player queries.
- Online Contact Form: The casino provides an online contact form accessible in the Support section of their site. Players can use this form to submit their questions or concerns, and the casino will reply to the provided email address.
- FAQ Section: The casino features an FAQ section where players can find answers to common questions. While this resource may address certain queries, live chat is recommended for the most efficient and personalized assistance.
During the review, the customer service team was noted for being friendly, knowledgeable, and responsive, contributing to a positive player experience.
Voodoo Casino Games
Voodoo Casino provides a diverse selection of casino games, catering to different player preferences. Here are some highlights of the available gaming options:
- Online Slots and Progressive Slots: Players can enjoy a variety of online slots and progressive slots. The games lobby allows users to list gaming providers, making it easier to navigate and find preferred titles. If players have uncertainties about specific games, the casino also offers online slot reviews for reference.
- Crypto-Compatible Games: For cryptocurrency players, Voodoo Casino offers a dedicated section in the games lobby specifically for crypto-compatible games. This ensures a user-friendly experience for those who prefer using cryptocurrencies for their transactions.
- Live Casino Games: Voodoo Casino features live casino games provided by reputable developers such as Evolution Gaming and Pragmatic Play Live. Players can engage in live dealer games, providing an immersive and interactive experience with real dealers and other players.
The casino’s commitment to offering various gaming options ensures that players with different preferences can find entertainment that suits their tastes. Additionally, the user-friendly features, such as the ability to select favorite gaming providers or explore crypto-compatible games, enhance the overall gaming experience.
Responsible Gambling
Voodoo Casino prioritizes responsible gambling and offers several tools to help players manage their gaming activity. Here are some key features related to responsible gambling at Voodoo Casino:
- Personal Limits Feature: Players have the option to set limits on various aspects of their gaming activity, including the amount deposited, lost, wagered, or spent in a single game or during a specific timeframe. These limits can be adjusted as needed. Decreasing a limit takes effect immediately, while increasing a limit requires email confirmation and can only occur after the expiration of the previous limit to prevent impulsive decisions.
- Self-Exclusion: Players who wish to take a break from gambling can choose to self-exclude. To initiate self-exclusion, players can email the casino. The casino’s support team will assist in preventing access to the player’s account for the desired duration.
- Customer Support: Voodoo Casino provides customer support through live chat, email, and an online contact form. Players can reach out to customer service for assistance, information, or guidance related to responsible gambling.
- External Support Organizations: The casino acknowledges the importance of external support in promoting responsible gambling. Voodoo Casino provides information and contact details for external organizations dedicated to helping individuals with gambling-related concerns. This information is available on the responsible gambling tab on the casino’s website.
By offering these features and resources, Voodoo Casino aims to create a safe and enjoyable gaming environment while encouraging responsible gambling practices.
Voodoo Casino Conclusion
In conclusion, Voodoo Casino presents itself as an online gaming platform that combines world-class gaming providers, a diverse selection of casino games, and a user-friendly experience. Owned and operated by Dama N.V., the casino is licensed under the laws of Curacao, ensuring a secure environment for players.
The casino embraces various payment methods, including major credit and debit cards, popular e-wallets like Neteller and Skrill, and even cryptocurrencies such as Bitcoin, Litecoin, and Dogecoin. This flexibility caters to a wide range of players with different preferences. Voodoo Casino imposes reasonable deposit and withdrawal limits, and players can transact without worrying about additional fees.
Customer support at Voodoo Casino is available 24/7 through live chat, email, and an online contact form. The support team is described as friendly, knowledgeable, and responsive, offering assistance in multiple languages, including English, Polish, and German.
The gaming library boasts a plethora of online slots, progressive slots, and live casino games from various providers. The inclusion of a dedicated section for crypto-compatible games caters to players who prefer using cryptocurrencies.
Voodoo Casino is committed to promoting responsible gambling practices. Through features like the Personal Limits tool, players can manage and monitor their gaming activity effectively. The casino also provides a self-exclusion option for players who need a break and offers information on external support organizations for those seeking additional assistance.
Overall, Voodoo Casino aims to deliver a comprehensive and entertaining online gaming experience while prioritizing player safety, responsible gambling, and responsive customer support.